Skip to content
Shopmetrics and ShadowShopper.com Announce Strategic Partnership
19 December 2016
Today, Shopmetrics/Research Metrics and ShadowShopper.com are excited to announce a strategic partnership that brings together the leader in mystery shopping software with the leader in shopper recruitment and shopper community management to drastically reduce scheduling costs across the industry. This partnership, and the massive investment involved, has resulted in the first enterprise-class shopper recruitment and scheduling tool.
Unparalleled Benefits
Coupled with a robust support structure, customers will realize significant benefits from this service that combines the best of the Shopmetrics mystery shopping platform and ShadowShopper.com, including:
  • Automated, real-time job posting from Shopmetrics' GigSpot platform to ShadowShopper.com
  • Seamless integration of ShadowShopper.com recruitment and operational modules directly in the Shopmetrics platform
  • The ability to easily schedule jobs and recruit using either platform
  • A one-stop mobile app allowing mystery shoppers to access, receive and complete assignments
  • Enterprise-level performance, reliability, and security for companies of all sizes
  • Powerful and easy-to-use user interfaces on both desktop and mobile
Future development plans include a single sign-on process between the platforms, a one-click shopper apply process, and other powerful capabilities that will result in even greater time savings and efficiency for both mystery shoppers and mystery shopping providers.
"The integration of Shopmetrics' GigSpot service and ShadowShopper.com is extremely valuable as it maximizes efficiencies for both mystery shopping providers and mystery shoppers. Using the integrated service platform will enable companies to focus on servicing their clients rather than time-consuming operational tasks' said Liz Nienberg, partner and COO of ShadowShopper.com.
Robert Bleile, co-founder and Managing Partner of Research Metrics, added "ShadowShopper.com's vibrant community of over 6 million double-opted-in members and 10,000 to 30,000 new members every month, combined with the new service's seamless workload portability adds immediate value to Shopmetrics clients. Our clients will also benefit from ShadowShopper.com's deep operational expertise in shopper recruitment and community management."
"This partnership combines the best talent, vision and technology within both organizations. Fostering innovation in the mystery shopper community is the key to creating better products, more-engaged users and stronger links between shoppers and companies." commented Joseph Hashim, co-founder and President of Shopmetrics.
The service will be optimized to run on both companies' latest-generation platforms, with the first integration modules scheduled for release in December 2016.
For further information:
Joseph Hashim
President, Shopmetrics, Inc.
jhashim@shopmetrics.com
+1 800-691-0288
Liz Nienberg
Partner and COO, ShadowShopper.com
liz@shadowshopper.com
About Research Metrics / Shopmetrics Inc.
Founded in 2004, Shopmetrics is a company that offers technology platform solutions to mystery shopping and market research providers worldwide. Shopmetrics is a global organization with offices in North America, Europe and India. With over 100 full-time, dedicated developers and product specialists we are committed to providing technology that is the industry benchmark in mystery shopping and market research. Our products such as the Shopmetrics mystery shopping platform, GigSpot mobile scheduling and data-collection app, and Surveo survey collection and reporting suite are used by agencies worldwide. Together these tools provide a fully-integrated suite for online and offline data collection, storage, delivery and analysis. Our clients realize significant cost savings and efficiency improvements as they utilize our products to achieve maximum control and insight into their critical daily operations. For more information, visit www.researchmetrics.com.
About ShadowShopper.com
ShadowShopper.com is the largest recruitment source for mystery shoppers and merchandising / demonstration field agents. The company works with over 250 mystery shopping, merchandising, demonstration and market research companies in North America, operating the largest database of mystery shoppers and merchandising / demonstrations field agents in the industry: 6+ million double opted-in accounts and tens of thousands new, double opted-in members every month. ShadowShopper.com lists between 100,000 and 160,000 new jobs posted on its job board monthly. For more information, visit www.shadowshopper.com.