- Robert, Washington

"One of the best parts of this assignment (other than I was in the SUN, getting a tan and away from the chill of Michigan!) was that I could enjoy the cruise as I normally would. I did not have to force interactions with staff or play a role other than myself! It was a wonderful experience and the highlight of my mystery shopping career."

- Jennifer, Michigan

"I was skeptical, but then I started to get all these mystery shopping job emails! I got the first one I applied to, and when I came out of the store after the shop I called my husband and said, 'can you believe someone's finally PAYING ME to do this?'

- Armida, Texas

"Shadow Shopper has given me a fun new activity but even better I'm making money while I'm at it. BTW my husband says 'thank you' for all the free meals he gets going on restaurant shops with me."

- Samantha, Texas

"Getting paid to eat and shop sounded like a come-on at first, so I've been surprised that I've already gotten a few assignments. It's been a lot of fun, and I'm here to attest to the fact that it's true, you really do get paid to eat and shop!

- Samantha, Oregon

"I feel like I'm making a difference when I go on these mystery shopping jobs. If it helps stores and restaurants improve their service, great! And believe me, if the service is lousy, I let them know! If it was great, they need to know that, too."

- Mary, Kansas

"I have three kids, so I need times to do mystery shops that fit my schedule. With Shadow Shopper that's just what I was able to do. I'm looking forward to when the kids are in school so I can do some of the more advanced, higher paying assignments."

- Karen, Ohio

"Several times during my cruise I thought, 'I am seeing three countries and being waited on hand and foot, for free!' I'm still waiting for the 'catch.' But there isn't one."

- Jen, Missouri
 
 

Secure Server

What is mystery shopping? How much can I earn? What are the requirements? How much do assignments pay?
All of these questions and more are answered in our Mystery Shopping 101 article. Click here to find out more about mystery shopping in general.

I can't remember my password. What do I do?
Simply click on the "forget password?" link at the top of any page on the website. A small popup window will appear. Type in your email address and hit submit and your password will be emailed to you immediately.

I can't log in to the site. Help!
First of all, make sure that you have typed in your email address and password correctly. It's important that you enter your password exactly the same as when you registered. Passwords are case sensitive so 'PAGE2TURN' is not the same as 'Page2Turn' or 'page2turn'-- If in doubt, use the "Forgot password" link located on the top right of every page to have it emailed to you.
  Also, the ShadowShopper site uses "cookies" to make the site easier to use. You MUST enable "cookies" on your web browser in order to use the site. You'll know you're logged in by looking at the upper right corner of the screen. If you see your first and last name, underlined, with a down arrow next to it, you're all set.

I'm an employer and want to post jobs. Can I do this?
Absolutely. Just visit our employer signup page by clicking here.

How do I apply for jobs?
Only our Gold Members can apply for jobs. So sign up as a Gold Member and you can instantly apply to any job on the site.

I applied for a job but never heard back from you. Why?
Because you did not ask us for the job! Remember, by applying for a job, you are doing so directly with the company that posted the job. ShadowShopper is NOT a mystery shopping company. We DO NOT hire shoppers, the employers who post on our site, do. We send you the job opportunities and give you information about how to win assignments.

Will ShadowShopper.com ever send a job to me via regular mail?
NEVER!!! We will always contact you via email. If you do receive a letter in the mail claiming to be from ShadowShopper (with a realistic looking logo) and asking you to mystery shop by cashing a large check THROW THAT OFFER AWAY. It is a Nigerian check scam ring pretending to be Shadowshopper. The scam is run out of Canada and the UK, and the check will bounce. Remember, ShadowShopper provides you with hundreds of job opportunities, and for your protection, we do it only via email and our website. Click here to learn more.

Does ShadowShopper operate in Canada, UK, Australia, Mexico or other countries?
We do operate in Canada and have many job opportunties for our friends up north. We do not, however, have any opportunities in the UK, Australia, Mexico or anywhere else outside of the US and Canada.

What is your phone number so I can call you with my questions?
We only offer support via email or online chat at this time. We do this to keep our costs down and so we have a record of member questions and comments.

I don't want to enter my credit card information online. Is there another way to pay?
Yes! First, sign up for our free Bronze membership so that all your information will be in our system. Then, send us a check or money order. When we have receipt of funds, we'll upgrade your account and notify you.

Paying by Check or Money Order
Mail your payment to the following address and include your name and email address. We process all checks and money orders the day we receive them and notify you immediately. Please don't email asking if we've received your check until you've allowed 15 days for us to receive payment. Thank you!

IMPORTANT! You must signup for a free Bronze membership before mailing us a check, so that you're in our system when we receive it.

ShadowShopper
1894 US Highway 50 East, #4-215
Carson City, NV 89701-3202

Do I have to be a private investigator if I want to shop in Nevada?
It is NOT necessary for mystery shoppers to become a private investigator in order to receive assignments. If a shopper wants to complete assignments in Nevada, it is necessary to register with a firm that is associated with the Private Investigative Licensing Board. Any mystery shopper who conducts assignments in Nevada must be an employee of a private investigator. Fees can range from $100 - $120, depending on the company. Nevada is strictly regulated and mystery shopping companies that do not follow correct procedure can be fined thousands of dollars.

A friend of mine told me that I shouldn't have to pay to mystery shop. Why should I pay to join?
We agree that you shouldn't have to pay to mystery shop; and that's not why we charge a membership fee. What we do is bring the mystery shopping opportunities to you and that is what we charge you for. Our hundreds of job schedulers post thousands of jobs to our site each month. We search for the jobs you want, in your area, and deliver those jobs straight to your email inbox. That's why thousand of shoppers are using us to do the hard work of finding the best mystery shopping jobs nationwide. You concentrate on enjoying the opportunities to get paid to eat and shop, and leave the searching to us. You can spend a large amount of your free time searching for jobs or, for the monthly equivalent of a meal at McDonald's, you can pay ShadowShopper to do all the time-consuming work for you.

How do I cancel my membership?
You can cancel your membership at any time. You can cancel it yourself on the My Account page or by emailing us.

What is your privacy policy?
Our privacy policy is available at the bottom of every page, or by clicking here.